BandBack Move · Effective 24 July 2026 · Version 2.0
BandBack Move is a free online moving house planning tool operated by BandBack Ltd (“we”, “us”, “our”) — a company registered in England and Wales (Co. No. 16881605, registered office 3rd Floor, 86-90 Paul Street, London EC2A 4NE).
By using BandBack Move you agree to these Terms of Service. If you do not agree, please do not use the service.
BandBack Move is free for end users. We are paid by partners — through affiliate commission when you click through and purchase, and through referral fees where you have opted in to be contacted by partners. There is never any obligation to use any partner service, and opting in is never a condition of using BandBack Move.
BandBack Ltd is not regulated by the Financial Conduct Authority (FCA), the Solicitors Regulation Authority (SRA), the Royal Institution of Chartered Surveyors (RICS) or any equivalent body, and does not hold permissions to provide regulated advice in any of the following areas:
Any information we provide on these topics is general guidance only and must not be relied upon as advice for your specific circumstances. We introduce users to FCA-regulated firms — currently MMPE, an appointed representative of King Mortgages (FCA Reg. No. 937076) — and to SRA-regulated conveyancing firms, who carry out the regulated activity themselves and apply their own onboarding, suitability and disclosure processes.
BandBack Move signposts users to third party service providers. We are not responsible for the services, pricing, performance, advice or actions of any third party. The contractual relationship for any service you use is between you and the third party, not BandBack Ltd.
Always do your own due diligence. Check Trustpilot, Google reviews, and (where applicable) the relevant regulator’s register before engaging any service provider.
We may receive a referral fee or commission when you use a partner service, or when you opt in to be contacted by a partner. These commercial relationships are disclosed throughout the platform and in our Privacy Policy. The fee never increases the price you pay. If you opt in to partner contact, you may be contacted by phone, email or text by companies relevant to your move. You can withdraw this permission at any time — see the Privacy Policy for how.
Cost estimates and “potential savings” figures shown in the app are illustrative averages based on industry data. They are not guarantees. Actual costs and savings depend entirely on your circumstances, location, property and the services you choose.
Our checklists and timing guidance are general best-practice for UK house moves. We make every effort to keep information accurate and up to date but cannot guarantee it. UK property and tax law changes — always cross-check with official sources (gov.uk, FCA register etc) and professional advisors.
You can save your moving plan by providing your email address. We use single-use “magic link” authentication (no passwords) — please keep access to your email account secure. We are not responsible for unauthorised access caused by your email being compromised.
You agree not to: misuse the service, attempt to gain unauthorised access to any system, scrape or extract data systematically, or use the service for any unlawful purpose.
To the fullest extent permitted by law, BandBack Ltd shall not be liable for: any loss, damage or expense (direct or indirect) arising from your use of BandBack Move; any loss arising from your use of any third party service we refer you to; or any decision you make based on information shown in the app. Nothing in these terms excludes liability that cannot legally be excluded (death or personal injury caused by negligence, or fraud).
You can request deletion of your account at any time by emailing [email protected] or via the self-service account page at bandback.co.uk/move/account. We may suspend or terminate accounts that breach these terms.
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
| Version | Date | Summary of changes |
|---|---|---|
| 1.0 | 27 April 2026 | Initial publication. |
| 2.0 | 24 July 2026 | Replaced Habito with MMPE / King Mortgages (FCA 937076) as the FCA-regulated referral partner. Added partner contact and referral fee disclosure at sections 2 and 5. |